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Privacy Policy

Re-system Network Co., Ltd. (hereinafter referred to as “the Company”) establishes this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

Personal information refers to all data that may identify an individual, including but not limited to, name, date of birth, address, phone number, contact information, and any other description or information that may identify a specific individual. This also includes data such as appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information itself, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Methods of Collecting Personal Information)

When users register for our services, we will collect personal information such as name, date of birth, address, phone number, and email address that can identify individuals. When submitting inquiry forms or comments, we will collect information such as organization name, department name, job title, name, phone number, and email address.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

  1. For the provision and operation of our services.
  2. To respond to inquiries from users (including verifying the identity of the user).
  3. To send emails regarding new features of the services, updates, campaigns, and information about other services provided by us.
  4. For necessary communication such as maintenance and important notices.
  5. To identify users who violate the terms of use or attempt to use the service for fraudulent or improper purposes, and to refuse their use of the service.
  6. To allow users to view, modify, delete, and check their registration information and usage status.
  7. For purposes incidental to the above purposes, including billing users for paid services.

Article 4 (Management of Personal Information)

We will keep our customers’ personal information accurate and up-to-date. We will take necessary measures such as maintaining and managing security systems, establishing a management system, and thoroughly educating employees to prevent unauthorized access, loss, damage, alteration, leakage, etc., of collected personal information

Article 5 (Change of Purpose of Use)

  1. We will change the purpose of use of personal information only to the extent that it is reasonably deemed to be related to the purpose before the change.
  2. In the event of a change in the purpose of use, we will notify users of the revised purpose by the method specified by us or disclose it on this website.

Article 6 (Third Party Provision of Personal Information)

  1. Except as provided below, we will not provide personal information to third parties without the prior consent of the user. However, this excludes cases permitted by the Personal Information Protection Law and other laws and regulations.
    1. When it is necessary to protect human life, body, or property, and obtaining consent from the individual is difficult.
      1. When it is necessary to protect human life, body, or property, and obtaining consent from the individual is difficult.
      2. When it is particularly necessary for the improvement of public health or the promotion of healthy upbringing of children, and obtaining consent from the individual is difficult.
      3. When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining consent from the individual may hinder the execution of such affairs.
      4. When we have notified or publicly announced the following matters in advance, and when we have notified the Personal Information Protection Commission.
        1. The inclusion of providing to third parties in the purpose of use.
        2. The items of data provided to third parties.
        3. The means or methods of providing to third parties.
        4. To cease the provision of personal information to third parties upon the individual’s request.
        5. The method of accepting the individual’s request.
  2. Despite the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be considered a third party:
    1. When it is necessary for our company to outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
    2. When personal information is provided due to a merger or other reasons for succession of business.
    3. When personal information is jointly used with specific individuals, we will notify the individuals in advance or ensure that they are easily aware of the purpose of joint use, the items of personal information to be jointly used, the scope of individuals who will jointly use the information, the purpose of use by those individuals, and the name or name of the person responsible for managing the personal information.

Article 7 (Disclosure of Personal Information)

  1. When requested by the individual to disclose personal information, we will promptly disclose it to the individual. However, if disclosing it falls under any of the following cases, we may not disclose all or part of it. In such cases, we will promptly notify the individual of the decision not to disclose it. Please note that a fee of 1,000 yen per request will be charged for disclosing personal information.
    1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
    2. When there is a risk of significantly hindering the proper implementation of our business operations.
    3. When it would violate other laws and regulations.
  2. Please note that individual responses to cases will be conducted according to the format and method designated by our company. We appreciate your understanding in advance.

Article 8 (Correction and Deletion of Personal Information)

  1. Users may request the correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information held by our company if it is found to be incorrect. This can be done through the procedure specified by our company.
  2. If our company determines that it is necessary to respond to a request from a user under the preceding paragraph, we will promptly proceed with the correction, etc., of the relevant personal information.
  3. If our company has made corrections, etc., based on the provisions of the preceding paragraph, or has made a decision not to make corrections, etc., we will promptly notify the user of this.

Article 9 (Suspension of Use of Personal Information, etc.)

  1. If requested by the individual, our company will promptly conduct necessary investigations when personal information is requested to be suspended or deleted (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use, or that it was obtained by fraudulent means.
  2. Based on the results of the investigation in the preceding paragraph, if it is determined that it is necessary to respond to the request, our company will promptly suspend the use, etc., of the relevant personal information. In the event that our company conducts suspension of use, etc., based on the provisions of the preceding paragraph, or makes a decision not to conduct suspension of use, etc., we will promptly notify the user of this.
  3. Notwithstanding the preceding two paragraphs, if it is difficult to suspend the use, etc., due to the incurring of substantial expenses or other reasons, and if alternative measures are necessary to protect the rights and interests of the user, our company will take such alternative measures.

Article 10 (Changes to the Privacy Policy)

  1. The contents of this policy may be changed without notifying the user, except for matters stipulated separately in laws or other provisions of this policy.
  2. Unless otherwise specified by our company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 11 (Compliance with Laws and Regulations, Review)

Our company will comply with applicable Japanese laws, regulations, and other norms regarding the personal information we hold, and we will periodically review the contents of this policy and strive for its improvement.

Article 12 (Contact Point)

For inquiries regarding this policy, please contact the following address:

  • Address: 1925-1 Oaza Tamagawa, Tokigawa-cho, Hiki-gun, Saitama 355-0342, Japan
  • Company Name: Re-system Network Co., Ltd.
  • Representative Director: Norihiro Sagawa
  • Email Address: info@re-syst.jp